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Privacy Policy

Effective Date: 01/08/2025

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At The Prime Drive Motors, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us, whether online or in person.

 

 Information We Collect

We may collect the following information when you contact us, make an enquiry, or purchase a vehicle:

  • Name, address, email, and telephone number.

  • Vehicle details and purchase history.

  • Payment information (processed securely via third-party providers).

  • Website usage data (e.g., IP address, browser type, cookies).

 

 How We Use Your Information

Your personal data may be used to:

  • Respond to enquiries and provide customer support.

  • Process sales, bookings, and payments.

  • Maintain service and warranty records.

  • Improve our website and customer experience.

  • Send relevant updates or promotions (only if you have consented).

We will never sell or rent your personal information to third parties.

 

 Sharing of Information

We may share your data with trusted third parties where necessary, such as:

  • Payment processors and finance providers.

  • Insurance and warranty providers.

  • Government agencies or regulators if legally required.

All third parties are required to keep your information secure and use it only for the purposes specified.

 

 Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

 

 Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data (where legally permissible).

  • Object to certain types of data processing.

  • Withdraw consent for marketing communications at any time.

 

 Cookies

Our website may use cookies to enhance user experience and track website performance. You can disable cookies through your browser settings, but some features of the site may not function properly.

 

 Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

 

 Contact Us

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For privacy-related enquiries, please contact us:

 

The Prime Drive Motors


Email: admin@theprimedrivemotors.com (for legal/data requests)
Email: support@theprimedrivemotors.com (for general data or account queries)

 

Phone: 07394 477531

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